Resources and Support

Parenting and Family

Family Lives

The charity’s original formation as Parentline was founded in response to the tragic child abuse case of Maria Colwell in 1973, who was killed by her step-father. The parents that founded Parentline believed that there needed to be a dedicated organisation supporting parents, before they reached crisis point which could result in abuse.

Families should have access to active support and understanding.

We build better family lives together.

Call: 020 3727 3571


Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

Reaching out to those in need, we strengthen families and communities, build skills and resilience and improve the life chances of everyone we work with.

Call: 0808 802 6666

Email: 07537 404 282

Homestart Medway

Home-Start Medway provides unique services for families with children across Medway.

Every parent has the support they need to give their children the best start in life.

Call: 01634 570717



We’re the UK’s largest provider of relationship support, and last year we helped over two million people of all ages, backgrounds, sexual orientations and gender identities to strengthen their relationships. Find out more about what we do and how we can help you here.

Relationship Counselling Children and Young People’s Counselling Sex Therapy Family Counselling Training and Education

Call: 01634 380 038

Mental Health


Samaritans provide emotional support for anyone who’s struggling to cope, who needs someone to listen without judgment or pressure. By phone, text and in person in branches across the UK, they are there 24 hours a day.

Call: 116 123


The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this. Join the campaign to take a stand against suicide.

Call: 0800 58 58 58


They provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Call: 0300 123 3393

Megan CIC

MEGAN CIC aim to provide opportunities for people experiencing mental health issues to share their views and experiences. They offer peer support through group attendance and raise awareness of mental health and wellbeing to combat stigma and discrimination.

Call: 01634 402077

Physical Health

A Better Medway

A Better Medway is the public health department of Medway Council. They offer a wide array of free health services for residents and it is always worth visiting their website to find out what support is available. Services include help with giving up smoking, weight loss programmes, walking and cycling groups and NHS health checks. A Better Medway also runs services for families with children aged between 2 and 15 to help them eat more healthily and be more active.

Facebook @abettermedway

Domestic Abuse

Women’s AID

Women’s Aid collects data on the full range of domestic abuse services, the survivors that they support, and the role of communities and statutory agencies in tackling domestic abuse. They hold four key national data sets which give valuable evidence on the experiences of survivors at every stage of their journey from recognition to freedom and the services which support them.


Community support

All Saints Community Project

The All Saints Community Project Trust was set up in 2001 and became a registered charity in 2012. It was established as a response to the needs and issues faced by many people in the All Saints area of Chatham.

Over the years they have worked with many partners, bringing much needed help and resources to support day to day life.

Call: 01634 845419

Medway street angels

Medway street angels. MSA is a charity that supports the local homeless community, as well as others in need, in the Medway area of Kent. We offer advice, comfort, and a wonderful air of welcome to all our guests, with a range of practical help.

Our main organised activities are the Soup Kitchens that run on Wednesdays and Thursdays from 7pm in the Clover Street car park in Chatham. Here we serve up hot and cold drinks along with a choice of hot meals and a dessert.

Strood Community Project

Our Advice Centre on Strood High Street is open five days a week offering trained and qualified advisors to sit with you and discuss your situation when you feel you need advice.

Our advisors are able to support you with matters of employment, housing, debt, welfare benefits and more. We have a range of referral partners available should you require specialist support. 01634 298 747

ABC Project

Action for Borstal Community is a community project based in Borstal, Rochester, Kent. They offer:

  • family support
  • training courses
  • IT and internet facilities
  • a weekly baby and child health visitor session
  • a playgroup
  • a weekly parent, baby and toddler group
  • a book library
  • various events
  • CV and job search help

Call: 01634 817 454

Sunlight Development Trust

Based at Sunlight Centre, Gillingham, we are a community-owned and managed charity working to improve health and well-being in our local area. 01634 581511.

Financial advice

Citizens advice bureau

Citzens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom

Food Support

Medway food bank

Call Medway Foodbank for help with food and signposting: Tues – Thurs 9.30am – 3.30pm and Fri 9.30am – 1.30pm 01634 75705

  • Department for Education
  • Medway Council

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